Legal agreement

Terms of Service

These terms govern your use of ContractShield and outline the rights and responsibilities of all parties.

Effective date: March 1, 2024 • Last updated: November 19, 2025

Account responsibilities

You're responsible for account security, accurate information, and all activity under your credentials.

Content ownership

You retain ownership of your data while granting us a license to host and process it to provide services.

Service guarantees

We strive for 99.9% uptime but provide services "as is" with limitations on warranties and liability.

1. Acceptance of Terms

By accessing or using ContractShield, you agree to be bound by these Terms of Service and our Privacy Policy.

If you are using ContractShield on behalf of an organization, you represent that you have authority to bind that organization to these terms.

We may modify these terms from time to time. Continued use of the service after changes constitutes acceptance of the updated terms.

2. Account Registration & Security

You must provide accurate, complete information when creating an account and keep your credentials secure.

You are responsible for all activity that occurs under your account.

You must notify us immediately of any unauthorized access or security breach.

Accounts are non-transferable without our prior written consent.

3. Acceptable Use

You may use ContractShield only for lawful purposes and in accordance with these terms.

You may not use the service to transmit malicious code, spam, or infringe on intellectual property rights.

You may not attempt to gain unauthorized access to any part of the service or impersonate others.

Bulk scraping, automated data collection, or reverse engineering of the platform is prohibited.

4. Service Availability & Modifications

We strive for 99.9% uptime but cannot guarantee uninterrupted service availability.

We may modify, suspend, or discontinue any feature with reasonable notice to users.

Scheduled maintenance will be announced in advance via email and status page updates.

Emergency maintenance may occur without prior notice to protect service integrity.

5. User Content & Data

You retain ownership of all content you upload to ContractShield (documents, photos, project data).

You grant us a license to host, store, and process your content to provide the service.

You are responsible for ensuring you have rights to upload and share content through the platform.

We may remove content that violates these terms or applicable law.

6. Intellectual Property

ContractShield and its original content, features, and functionality are owned by us and protected by copyright, trademark, and other laws.

Our trademarks may not be used in connection with any product or service without our prior written consent.

You may not copy, modify, or create derivative works of our platform without authorization.

7. Payment Terms

Subscription fees are billed in advance on a monthly or annual basis.

All fees are non-refundable except as required by law or as expressly stated.

We may change pricing with 30 days' notice to existing customers.

Failure to pay may result in suspension or termination of your account.

8. Warranties & Disclaimers

ContractShield is provided "as is" and "as available" without warranties of any kind.

We do not warrant that the service will be error-free, secure, or meet your specific requirements.

We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

You use the service at your own risk.

9. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages.

Our total liability for any claim arising from your use of ContractShield shall not exceed the amount you paid us in the 12 months preceding the claim.

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or expenses (including legal fees) arising from your use of the service.

This includes claims related to your content, violation of these terms, or infringement of third-party rights.

11. Termination

You may cancel your account at any time from your workspace settings.

We may suspend or terminate your account for violation of these terms or for any other reason with reasonable notice.

Upon termination, your right to use the service ceases immediately.

Data retention after termination is governed by our Privacy Policy.

12. Dispute Resolution & Governing Law

These terms are governed by the laws of the State of Colorado, USA, without regard to conflict of law provisions.

Any disputes shall be resolved through binding arbitration in Denver, Colorado, except where prohibited by law.

You waive any right to participate in class action lawsuits or class-wide arbitration.

Small claims court actions are exempt from the arbitration requirement.

13. General Provisions

These terms constitute the entire agreement between you and ContractShield.

If any provision is found unenforceable, the remaining provisions shall remain in effect.

Our failure to enforce any right or provision shall not constitute a waiver.

You may not assign these terms without our written consent.

Questions about these terms?

Our legal team is available to clarify any provisions or discuss enterprise agreements.

Email: legal@contractshield.io

Mail: ContractShield Legal, 1200 Blake St, Suite 800, Denver, CO 80202

Enterprise & custom terms

Large organizations may require custom terms, MSAs, or DPAs. We accommodate enterprise needs.

Contact our sales team to discuss volume pricing, custom SLAs, and tailored legal agreements.

Contact sales

Review our Trust Center

Learn about our security practices, privacy commitments, and accessibility standards.