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Key resource

Deal desk

Approve pricing exceptions and non-standard terms before handoff to delivery.

Review process

Capture rationale, margin impact, and stakeholder approvals for every exception.
Route legal, finance, and operations sign-off in parallel for speed.
Log final decisions with effective dates for audit and renewal reference.

Enablement

Maintain a knowledge base of approved precedents for reference.
Alert finance when special terms require unique billing schedules.
Retrospect quarterly on exception volume to adjust packaging or pricing.

Related links

Submit a complex deal

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